How to Claim

Need to submit a claim? Get started with 3 simple steps:

 

1 – Find & download your claim form

2 – Complete the form 

3 – Email the completed form with any supporting documents to claims@hsua.com.au

 

Once submitted, our team will be in contact with you as soon as possible.

Claim Form

Please download the claim form from the list below.
When you have completed the form, email it to claims@hsua.com.au along with any supporting documentation. Please note that “Tools of Trade” claims use the same form as “Property Loss” claims.

For clients to complete & submit personal accidents claims.

For clients claiming insurance from a publicly liable incident.

For clients with insured lost property.

Legal Advice Service for Certain Policy Holders

If your client holds Liability policy with the Legal Expenses cover included, you have access to free legal advice as part of your policy.


Most legal problems, dealt with early enough, can be resolved quickly when you speak to an experienced solicitor. Now you, as a member, can do just that.


This confidential email service is free to you, putting you in direct contact with a solicitor who can help.


While an initial response will be provided within three working days, if the matter is complex or difficult a further five days may be required to respond in detail or escalate the query to a telephone discussion or, at the solicitor’s discretion, a free face-to-face conference.


Please be aware that further, or ongoing, advice from the responding solicitor, beyond the free contact and response provided within the scope of this service, may be subject to fees and a formal cost agreement between you and the solicitor.

Join our Online Portal

Everything you need is all in one place.

 

Quote, bind, access wordings, gain support, and much more in our Online Portal.

Get in touch

Have a question or need some help?
Our awesome team is here to help you 24/7.

Have a question or need some help? Our awesome team is here to help you 24/7.

Get in touch

Have a question or need some help?
Our awesome team is here to help you 24/7.