Claims couldn't be simpler

Three simple steps to help you get clarity and quick results for your clients.

How to Claim

Checklist
Find your form

Find and download the relevant form using the links below.

Pencil and Squigly Line
Fill it out

Complete the form, taking care to ensure all details are correct.

Checklist
Flick it over

Share the form and our claims team will review and reply asap.

Please download the claim form from the list below. When you have completed the form, email it to claims@hsua.com.au along with any supporting documentation.

Please note that "Tools of Trade" claims use the same form as "Property Loss" claims.

Legal advice
for certain policy holders

Some Liability policies include cover for legal expenses. If this is the case, you can access legal advice as part of your policy, for free.

Many legal issues, if addressed properly, can be resolved quickly with legal advice.

This confidential email service allows you to connect with a solicitor who will aim to respond within three working days.

To access this free legal advice, please email legal.advice@sparke.com.au

If the matter is complex or difficult, a further five days may be required to respond in detail or escalate the query to a telephone discussion or, at the solicitor's discretion, a free face-to-face conference.

Please be aware that further, or ongoing, advice from the responding solicitor, beyond the free contact and response provided within the scope of this service, may be subject to fees and a formal cost agreement between you and the solicitor.

call to action

© HSUA 2025 | ABN 27 096 939 169 | AFS License 244370

Follow us on socials